PehromGroup
Shipping and Exchange
PehromGroup delivers digital access; no physical goods are shipped or exchanged.
Effective 27 October 2026
No physical shipping
All PehromGroup products are digital software services. We do not sell or ship physical goods, and no shipping charge is added at checkout. Access is delivered electronically: after a successful payment the workspace is opened for the account that bought it, and a confirmation is sent to the registered email.
If access does not arrive
If the workspace is not available within 24 hours of a successful payment, write to support@pehromgroup.com with the payment id and the registered email. We check the payment with Razorpay and provision or restore the access. If we cannot provide the service, the payment is refunded under the Cancellation and Refund policy.
Exchange and plan changes
Because the product is digital access, there is no physical exchange. If you bought the wrong plan, write to support before using it; we may move the amount to the correct plan or refund it under the refund policy. A plan change after use is handled as a new purchase, and any credit is applied at our discretion and shown in the workspace.